PRS Support

PHARMA RESEARCH SOFTWARE SOLUTIONS

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Introducing

The first "Pay As You Go"

Tumor Measurement and Tracking System

PRS stands behind everything that we do.

If you are having a problem, need to ask a question, want to set up training, or just need some advice, we are here for you!

Enhancement Updates

PRS clients frequently give us worthwhile suggestions for new features, new reports or ways to make our software more user-friendly. We try to implement noteworthy ideas as soon as possible and distribute new releases as Software Enhancement Updates. In this way, users can benefit quickly from the improved functionality and system capacity that the updates provide.

On-Line Training

PRS will set up on-line support sessions to provide technical support and to provide individual training at any time as a supplement or refresher to the on-site training classes. Using remote tools, and with your permission, we can remotely take control of a users computer and demonstrate how to set up protocols, collect data, and generate reports. Likewise, we can remotely resolve techincal problems within minutes of a client's call to our support desk.

Get Support

Got a question? Need help with a product? You're in the right place to find all the customer and technical support you need.

If you are a PRS client, support is just a click or call away.

E-mail Support: support@usprss.com